If, prior to your arrival, you cancel all or any part of your booking, or that booking is cancelled by us due to non-payment, then the owners shall be entitled to the following percentage of the rental cost which will be subtracted from any payments previously made pursuant to this agreement:

• 0% of the total property rental fee if cancelled greater than 90 days prior to scheduled arrival
• 25% of the total property rental fee if cancelled between 60 and 90 days prior to scheduled arrival
• 50% of the total property rental fee if cancelled between 30 and 60 days prior to scheduled arrival
• 100% of the total property rental fee if cancelled less than 30 days prior to scheduled arrival

Cancellation must be received by owners in writing via regular mail, electronic mail or fax at the address/fax numbers/e-mail shown in section 15. We strongly encourage you to buy travel insurance at the time of booking to compensate you in the event you must cancel and forfeit funds. Please note that most owners are encouraging the purchase of travel insurance at this time, not only to secure your rental deposit, but also because such insurance has proven to be a cost-effective way of protecting against a wide variety of possible losses related to travel. A number of reliable providers of travel insurance may be found on the Internet under "travel insurance," or contact your home or auto insurance carrier.

If we are able to find replacement clients for the full time rental period that you have reserved, we will return 100% of all payments minus a $75 administrative fee to cover the costs related to handling your cancellation. If owners are able to secure replacement clients whose rental payments cover all or part of the time reserved by you pursuant to this agreement this will result in a partial return of your previous payments, prorated for the number of days that we are able to replace with other renters. There will also be a $75 administrative fee deducted from your previous deposit to cover the costs related to your cancellation.

A deposit of 50% of the property rental must be paid on booking. Balance and security deposit due 30 days prior to arrival. No contract will exist until a deposit and signed Booking Agreement is received. A tentative booking will be held for ten days after initial request. Should you cancel after sending your deposit, cancellation charges will become payable as described elsewhere. We reserve the right to refuse a booking without giving a reason. Neglect to vacate the property after the leased term will automatically result in a daily surcharge of $100 in addition to the pro-rated rent.

Phone for free local calls with a maximum of two hours per week, calling cards can be used for long-distance calls. Additional local phone usage will be billed at France Telecom rates and deducted from the security deposit.